Fewer reactive orders
First-time fix rate
Payback period
Every work record is QC'd at the moment of capture — not after the fact. Missing photo? Skipped field? Out-of-range reading? The platform catches it before closure, not your auditor six months later.
Descriptions vary by person, shift, and site. Nothing comparable. Nothing to analyse.
Gallery uploads. Old images. WhatsApp forwards passed off as evidence. No proof the photo is from the moment of work.
Missing fields, skipped photos, out-of-range readings — the system accepts the closure anyway.
Analysts reconcile records for days before a single report goes out. By then, the intelligence is stale.
"We're spec'ing the next 3-5 years of FM operations. What separates a CMMS we'll actually trust from one we'll regret?"
You're making a capital-level decision. The tool you pick now will be the backbone of every PPM, every inspection, every soft-services round, and every audit for the next half-decade. The question isn't which vendor has the slickest demo — it's which one produces data you can stand behind at the board table.
See How It Works
Every CMMS looks great in demo. Xempla is built so the data still holds up in month 18 — because Automated QC ran on every record from day one.
PPM compliance, SLA performance, asset risk, CapEx vs. OpEx effectiveness — defensible numbers flowing from QC'd records, not hand-built spreadsheets.
Whether you deliver in-house or via FM providers, the evidence your teams capture becomes the same evidence you verify against contract. No arguments, no ambiguity.
Healthcare, data centres, pharma, commercial — whichever regime you're under, compliance evidence flows into the platform with QC already done.
"We just won a new account. We need a CMMS that helps us deliver — and proves we're delivering — from day one."
New contract, new mobilisation, new standards to meet. The tool you deploy now is the one your account manager will carry into every QBR for the life of the contract. Choose one where the record your frontline creates in the moment becomes the evidence that wins the renewal.
See How It Works
95% first-time fix isn't a claim when the evidence is QC'd, timestamped, and tied to the technician who did the work.
SLA performance with evidence, PPM compliance trends, service delivery scores — the numbers the client can't argue with at QBR.
When a technician, supervisor, or site lead moves on, their knowledge stays. Every job leaves a structured, QC'd record in the platform.
When the client questions a job — a missed clean, a failed audit, a disputed SLA — the evidence is already in the record. No weekend rebuilding the story from WhatsApp.
Technician, cleaner, guard, or supervisor opens the app and selects the assigned task — PPM, ticket, round, patrol, or inspection. Full traceability from the first tap.
Structured, touch-and-select inputs replace open-ended text. Less typing, more tapping. Audio capture for spoken observations when typing would slow the job down.
Evidence captured directly through the device camera — washroom condition, asset panel, patrol checkpoint, landscaping zone. Gallery uploads blocked. Every image is from the moment.
Operational readings, counts, and checklist responses recorded through structured inputs. Abnormal values or exceptions flagged directly in the record for supervisor review.
Before a job can close, the platform runs Automated QC on the record — missing photos, skipped fields, out-of-range readings, incomplete signatures. The record passes, or the work order stays open.
Every completed work order is linked to the person who did it. Accountability is traceable, not assumed.
Work continues without connectivity — basement plant rooms, remote sites, underground car parks. Data stores locally and syncs automatically when signal returns.
Download work orders in advance. Basement plant rooms, remote sites, underground car parks — work continues. Data syncs automatically when signal returns.
Frontline teams record spoken notes in their own language when typing would slow them down. Context captured without friction.
PPM, reactive maintenance, asset inspections, housekeeping rounds, washroom audits, security patrols, landscaping checks, pest control, waste management, compliance walkthroughs. One platform, one record format.
Work record standards stay consistent regardless of which person, shift, or site produces them. Consistency is structural, not habitual.
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